Terms of Service

Please read these Terms of Service carefully before using the aurohome.com website. Your access to and use of this website is conditional upon your acceptance of and compliance with these terms. They apply to everyone, including but not limited to visitors, users, and others who wish to access and use the website. By accessing or using the website, you agree to be bound by these terms.

Our offers and pricing

We offer goods on this website, and the prices of these goods can be found listed on the website. Please note that the listed price does not include taxes or any other fees that may be applicable to your purchase.

Purchases

When making a purchase on the website, you will have the option to select a third-party payment processor to handle your payment information and process the payment. The following third-party payment processors are available for purchases: Apple Pay, Google Pay, PayPal, Square, and Stripe. We are not responsible for the collection, use, sharing, or security of your billing information by these third-party payment processors. The following payment methods are accepted by the third-party payment processors: American Express, Discover, MasterCard, Visa, and Sezzle.

By using these payment methods, you confirm that you have the legal right to use them for any purchase and that the information provided to us and the third-party payment processor(s) is accurate, truthful, and complete.

Cancellation policy

We allow cancellations for purchases made on our website. Cancellations are only accepted within 30 minutes of placing an order and prior to the processing of the order. You can cancel your order by contacting us through the website. If you cancel your purchase following these guidelines, no cancellation fee will be charged, and we will issue a full refund of the purchase price.

Please note that we reserve the right to cancel your purchase at our sole discretion, for reasons including but not limited to fraud, inaccuracies, or unavailability of the items or services purchased. In such cases, we will not provide prior notice before cancelling your purchase, and we will issue a full refund of the purchase price you paid.

Refund policy

We provide refunds for purchases made on our website. To be eligible for a refund, you must submit your request within 30 days of the purchase date by contacting us. Refunds are offered for the following reasons only: if you didn't like it, if the item was the wrong size, wrong color, or had a wrong description, or if the wrong product or service was provided. Please note that refunds are not available for any other reasons beyond those listed above.

In order to receive a refund, you are required to ship the purchased goods back to us. Failure to return the goods will result in us being unable to issue a refund. Additionally, you will be responsible for covering all shipping and handling costs associated with any purchases for which you are requesting a refund.

Shipping policy

When you purchase our goods, they will be shipped to you either by us or a third party. If a third party is involved in shipping, the shipping process will be governed by that third party’s Terms of Service and other applicable policies. Please contact us to obtain information about the third party’s identity and policies.

During the checkout process, the cost of shipping will be calculated and presented to you. Additionally, the estimated shipping time for delivering the goods to you will be calculated and provided when you place your order.

Remedies

You agree that the remedy for breach of this Terms of Service concerning your purchase shall be replacement. Additionally, you agree that the remedy for breach of this Terms of Service in relation to your purchase shall involve pursuing dispute resolution as outlined in the “governing law, severability, dispute resolution, venue, and class action waiver” section below. These remedies are intended to be your sole and exclusive solutions for any breach of this Terms of Service regarding your purchase.

Accounts

When creating an account on our website, you affirm that you are 18 years of age or older and that the information provided to us is accurate, complete, and current at all times. Providing inaccurate, incomplete, or outdated information may lead to the immediate termination of your account on the website.

You are responsible for maintaining the confidentiality of your account and password, including restricting access to your computer and/or account. You agree to take responsibility for any activities or actions occurring under your account and/or password, whether using our website or a third-party service. Promptly notify us upon becoming aware of any security breach or unauthorized use of your account.

We reserve the right to terminate your account at our sole discretion. You can also terminate your account by contacting us directly or through your account on the website.

Comments and uploading content

By submitting a comment or uploading content to this website, you grant www.aurohome.com a worldwide, non-exclusive, perpetual, royalty-free license to reproduce, publish, and distribute the comment or content. When making a comment or uploading any content to this website, you agree that such comment or content may be viewed by other parties, and it is your responsibility to ensure that the comment or content does not contain any confidential or proprietary information. You are also responsible for ensuring that your content or comment complies with all laws, rules, and regulations. We reserve the right to remove any content or comment at any time at our sole discretion.

The following is a non-exhaustive list of types of content or comments that you are prohibited from posting on our website:

• Content that harasses others;
• Content that is discriminatory or offensive;
• Swearing, name calling and otherwise abusive content;
• Pornographic and sexually explicit content;
• Content displaying, depicting or suggesting violence;
• Content that exploits or abuses children;
• Content encouraging or committing illegal acts;
• Content sharing personal information without consent;
• Content infringing on someone’s rights, including intellectual property rights;
• Content advertising products or services without our permission;
• Content whose purpose is spamming others.

Prohibited uses

You agree that you will use this Website in accordance with all applicable laws, rules, regulations and these Terms at all times. The following is a non-exhaustive list of prohibited uses of this Website. You agree that you will not perform any of the following prohibited uses:

1. Impersonating or attempting to impersonate www.aurohome.com or its employees, representatives, subsidiaries or divisions;
2. Misrepresenting your identity or affiliation with any person or entity;
3. Sending or attempting to send any advertising or promotional material, including but not limited to spam, junk mail, chain mail or any similar material;
4. Engaging in any conduct that restricts or inhibits any person’s use or enjoyment of the Website, or which, as determined in our sole discretion, may harm us or the users of this Website or expose us or other users to liability;
5. Using the Website in any manner that could disable, overburden, damage or impair the Website or interfere with another party’s use of the Website;
6. Using any robot, spider or other similar automatic technology, process or means to access or use the Website for any purpose, including monitoring or copying any of the material on this Website;
7. Using any manual process or means to monitor or copy any of the material on this Website or for any other unauthorized purpose;
8. Using any device, software, means or routine that interferes with the proper working of the Website, including but not limited to viruses, trojan horses, worms, logic bombs or other such materials;
9. Attempting to gain unauthorized access to, interfering with, damaging or disrupting any parts of the Website, the server(s) on which the Website is stored, or any server, computer or database connected to the Website;
10. Attempting to attack or attacking the Website via a denial-of-service attack or a distributed denial-of-service attack;
11. Otherwise attempting to interfere with the proper working of the Website;
12. Using the Website in any way that violates any applicable federal, state or local laws, rules or regulations.

No warranty on website

This website is provided "as is." No warranty, express or implied (including any implied warranty of merchantability, satisfactory quality, or fitness for a particular purpose or use) shall apply to this website, whether arising by law, course of dealing, course of performance, usage of trade, or otherwise.

Availability, errors and inaccuracies

We do not assume liability for the availability, errors, or inaccuracies of the information, products, or services provided on this website. Delays may occur in updating information on this website and in our advertising on other platforms. The information, products, and services found on the website may contain errors or inaccuracies, or may not be complete or current. Products or services may be incorrectly priced or unavailable. We expressly reserve the right to correct any pricing errors on our website. The inclusion or offering of any product or service on this website does not constitute an endorsement or recommendation of such product or service by us.

Damages and Limitation of Liability

In no event shall www.aurohome.com be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising from, related to, or in any way connected with your access to, display of, or use of this website, or with the delay or inability to access, display, or use this website. This includes, but is not limited to, your reliance upon opinions or information appearing on this website; any computer viruses, information, software, linked websites operated by third parties, products, or services obtained through this website, whether based on a theory of negligence, contract, tort, strict liability, consumer protection statutes, or otherwise, even if www.aurohome.com has been advised of the possibility of such damages. If, despite the limitation above, www.aurohome.com is found liable for any loss or damage connected with any of the occurrences described above, then the liability of www.aurohome.com will in no event exceed the service fees you paid to www.aurohome.com in connection with such transaction(s) on this website. The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms of use fails its essential purpose. The limitations of liability provided in these terms of use benefit www.aurohome.com. The aggregate liability of www.aurohome.com arising from or relating to this website, whether arising from or related to breach of contract, tort (including negligence), or otherwise, shall be limited to the amount of fees actually received by www.aurohome.com from you.

Links to third party websites

This website may contain hyperlinks to websites operated by third parties, not by us. We provide these hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Furthermore, it is your responsibility to take precautions to ensure that whatever links you click on or software that you download, whether from this website or other websites or applications, is free of items such as viruses, worms, trojan horses, defects, and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Intellectual property and DMCA notice and procedure for intellectual property infringement claims

All contents of this website are ©2024 www.aurohome.com. All rights reserved. Unless specified otherwise, this website and all content and other materials, including but not limited to all logos, designs, text, graphics, pictures, information, data, software, sound files, and arrangement thereof (collectively, “Content”), are the proprietary property of www.aurohome.com. If you are aware of a potential infringement of our intellectual property, please contact IP Report at info@aurohome.com.

Changes to Terms of Service

We reserve the right to make changes to these Terms of Service at any time. We will not provide you with any notice when we make changes to this Terms of Service.

Questions

If you have any questions about our Terms of Service, please contact us at info@aurohome.com.